Shipping

Shipping & Handling

Works on paper are shipped in tubes. All big shipments worldwide comes with a tracking number. You will  receive tracking nr once the shipment has been done. If you haven't received confirmation or tracking nr after two business days please get in touch at post@gallerieo.no. Please allow up to 30 days for delivery. We can combine shipping if you purchase more than one print. 

Shipping 

Pick-up in gallery 

In the webshop you also have the alternative to choose "pick-up in gallery" when you check out. Of course free of charge. 

Returns

If you receive your product and for some reason you are not happy with the product, you have the option of canceling the purchase within a two week period. In this case you will have to inform us by sending an email to post@gallerigeo.no within this period, and let us know why you are returning the product.

Damages & Refunds

All damages must be reported by email within 24 hours of the goods being received. If the package is clearly damaged, please do NOT accept it upon delivery. The package will then be returned to us, and you will get a new artwork, or be refunded the full amount you paid, including shipping costs. If you receive a damaged product, please report it by email to post@gallerigeo.no within 3 business days of the goods being received. In this case the product must be returned to Galleri GEO. (Look for address at the bottom) You will then be given a replacement for the damaged product, and the return shipping expense will be credited to your PayPal account. If we are unable to replace the product you will be refunded the full amount you paid for the product, including shipping and return costs.

Galleri GEO reserve the right to issue refunds at any time prior to delivery.

Payment options

We accept Visa/Mastercard payments through PayPal and Stripe which is the best and safest option for online payments. 

Tax and Customs

Please be aware of the customs regulations that apply to the country you are ordering to. 

Please be aware that there is an additional art tax of 5% on purchases 2000 NOK and over. The 5% art tax is a tax that is applied to all artworks valued at more than 2000 NOK according to Norwegian law. The money goes into an art fund for supporting young emerging artists, and also serves as a pension fund for older artists in Norway.

Copyright

 

The images used on this website are reproduced with the express permission of the relevant artist. Copyright is retained by the artists and must not be reproduced without the express written permission of the artist or Galleri GEO. It is each artists individual responsibility to protect their rights and uphold the ethical guidelines that apply to the trade. The site and designs implemented is the intellectual property of Galleri GEO, and must NOT be reproduced for commercial intent. Any unauthorized reproduction will result in legal proceedings.

Authentication

We keep a record of the products that are purchased through our site in our database along with the information on the person that bought the artwork. If you need to verify that your print is authentic, please send us an email to post@gallerigeo.com. Remember to notify us with the artist name, artwork title, number and information from the the invoice that came with the original purchase of the print/canvas.

Contact

If you wish to contact Galleri GEO:
E-mail: post@gallerigeo.no

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